- Customers can cancel their order within 24 hours of placing it. After 24 hours, cancellation requests will not be entertained.
- To cancel an order, customers need to contact Tajori customer support through email, phone or live chat. They need to provide their order number and reason for cancellation.
- If the order has not been shipped, it will be canceled immediately, and the customer will receive a full refund.
- If the order has already been shipped, the customer can refuse the delivery at the time of delivery or return the product within 7 days of receiving it.
- If the customer wants to cancel the order after the product has been shipped, they will be charged a cancellation fee of 10% of the order value.
- Tajori reserves the right to cancel any order without providing any reason. In such cases, the customer will receive a full refund.
- If the customer cancels the order due to a mistake on Tajori’s part, such as wrong product or incorrect price, the customer will receive a full refund.
- In case of any dispute or issue related to the order cancellation, Tajori’s decision will be final and binding.
- Tajori reserves the right to modify or update the order cancellation policy without any prior notice. It is the responsibility of the customer to review the policy before placing an order.